Shipping policy

Shipping Policy

Welcome to Color Cosmetic. We are committed to providing a smooth and reliable shipping experience for our customers across Pakistan. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends, public holidays, or during promotional campaigns may require additional processing time.

  • Once your order has been dispatched, you will receive a confirmation notification through email, SMS, or phone call where applicable.

Delivery Timeline

Estimated delivery times are as follows:

  • Karachi: 1–3 business days

  • Major Cities: 3–5 business days

  • Remote Areas: 5–7 business days

Please note that delivery timelines are estimates and may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order size.

  • Free shipping promotions may be offered on selected products or order values during promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) services in eligible areas throughout Pakistan. COD availability depends on the courier service coverage.

Order Tracking

Customers may request order tracking details after dispatch. Our support team will assist you with shipment updates whenever required.

Delivery Responsibility

Customers are responsible for providing accurate shipping information, including:

  • Full Name

  • Complete Delivery Address

  • Valid Phone Number

Color Cosmetic will not be responsible for delays or unsuccessful deliveries caused by incorrect or incomplete information provided by the customer.

Damaged, Lost, or Missing Parcels

If you receive a damaged parcel or if any item is missing, please contact our customer support team within 24 hours of delivery with clear photographs and order details for prompt assistance.

Delayed Deliveries

While we strive to ensure timely deliveries, certain situations beyond our control may result in delays, including:

  • Public holidays

  • Natural disasters

  • Courier operational issues

  • High order volumes during sales or festive seasons

We appreciate your patience and understanding in such cases.

Contact Information

For any shipping-related questions or assistance, please contact us:

Website: Color Cosmetic
Phone: +92 370 2462688
Email: colorcosmeticofficial@gmail.com
Address: R-451 Block 18, FB Area, Karachi, Pakistan

Thank you for choosing Color Cosmetic. We value your trust and look forward to serving you.